How to Manage Products Ratings and Reviews in Magento

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Hi all interested in some useful pieces of information about Magento CMS.

The last article of the Learning Sessions rubric  “How to Add Google Analytics Code in Magento” told you how to implement traffic control function into that powerful Engine. Today’s post is about some other helpful functions of Magento – Products Ratings and Products Reviews.

Well, let’s start.

1. Management of Product Ratings

1.1 Go to Catalog/Reviews and ratings/manage ratings


1.2 To add Rating Criteria click on “Add New Rating”


Rating Criteria in Magento CMS

1.3 Fill in a title for the new rating. Select where (store) you want the rating to be visible in Rating Visibility field. Click ‘Save Rating’


2. Management of Customer Reviews

2.1 Go to catalog/reviews and ratings/customer reviews/pending reviews


Customer Review picture

2.2 Here you can see review for products. It will be shown in Pending Reviews section until you approve it. To change review status click on ‘edit’ link


Pending reviews picture

2.3 Approve review by changing Status to ‘Approved’. Then click ‘Save Review’ button to display this review on your site.


Changing status to approved

3. Revision of all customers reviews

3.1 Go to catalog/reviews and ratings/customer reviews/all reviews


All reviews

3.2 There you can see all customer reviews


All customers reviews

You can get acquainted with our Video Tutorial on this topic as well.


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